Technicien principal TI bilingue – gestion / Bilingual Senior IT Technician - management

Technicien principal TI bilingue – gestion / Bilingual Senior IT Technician - management

On behalf of our IT client, Procom is searching for a Bilingual Senior IT Technician - management for a permanent role. This position is an onsite position located at our client’s Cornwall, Ontario office.

Technicien principal TI bilingue – gestion / Bilingual Senior IT Technician - management - Job Description :

Join our expanding tech company as a Bilingual Senior IT Technician, where you will blend hands-on technical expertise with management responsibilities. This role involves tackling complex problem-solving, managing software migration projects, and mentoring junior team members to maintain high technical standards.

Technicien principal TI bilingue – gestion / Bilingual Senior IT Technician - management - Responsibilities :

• Provide advanced technical support via phone, email, and ticketing systems (Service Desk Plus)
• Manage software migration projects from planning through implementation
• Configure and deploy employee systems using ManageEngine Endpoint Central, MDM, and "Client" Directory
• Collaborate with IT teams on escalated issues and strategic initiatives
• Maintain comprehensive documentation and knowledge base
• Perform physical equipment setup and workspace configuration (lift up to 30 lbs)

Technicien principal TI bilingue – gestion / Bilingual Senior IT Technician - management - Mandatory Skills :

Technicien principal TI bilingue – gestion / Bilingual Senior IT Technician - management – Nice-to-Have Skills :

Technicien principal TI bilingue – gestion / Bilingual Senior IT Technician - management – Assignment Length :

This is a permanent position.

Technicien principal TI bilingue – gestion / Bilingual Senior IT Technician - management - Start Date :

ASAP.

Technicien principal TI bilingue – gestion / Bilingual Senior IT Technician - management - Assignment Location :

Cornwall, Ontario, onsite.