Spa Experience Coordinator Full-time
AccorHotelVictoria, British Columbia, CanadaIl y a plus de 30 jours
Description de posteHandle all Guests in a professional courteous manner and serve as the facilitys first impression to Guests and members The Experience Coordinator is responsible for the overall operation of the reception area telephones Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance Greet members and Guests in a friendly and efficient manner Escort Guest as required Knowledgeable about all aspects of treatments and the facility Knowledgeable in a spa therapy Provide information and literature about facility in person and via telephone Control entry into all areas of facility by restricting all unauthorized individuals Collect moneys or other suitable payment from clients for all services rendered Operate point of sale system Treatment bookings / scheduling Other duties as assigned Minimum of 2 years experience in spa industry or hospitality Diploma or Degree in hospitality or related field an asset Computer literacy in Microsoft Office Word Excel Excellent communication skills both written and spoken
What is in it for you :
- Employee benefit card offering discounted rates at Accor properties worldwide
- Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver Victoria and Whistler
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs including extended healthcare benefits and RMT dental vision and complimentary counseling wellness sessions financial and family planning through LifeWorks
- Access to our companymatched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Hourly rate of $25.10
What you will be doing :
Qualifications :
Your experience and skills include :
Remote Work : Employment Type :
Fulltime