Team Leader, UX Research

What makes us a different kind of employer?

As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes.

Our technology team is the backbone of our organization with over 500 employees and growing. We are constantly creating, testing, and learning to enable personalized, digital experiences in all we do.

When you join us, you’ll be part of an in-house, innovation led team focused on cutting edge digital health solutions that help provide the best care possible, when and where it’s needed.

Job Title : Team Leader, UX Research Department : Digital Experience Competition : 87073 Internal / External : Both Employment Type : Full Time Permanent Location : Nova Scotia, New Brunswick, PEI, Newfoundland, Ontario, Quebec - Remote Salary : Competitive Compensation + Benefits Reports To : Manager

The  Team Leader, UX Research , is responsible for leading, coaching and growing a team of UX professionals focused on user research and analysis for our digital assets; this includes guiding employees in both day-to-day operations as well as longer-term performance and career planning. As a key member of the UX leadership team, the  Team Leader, UX Research  will help shape the organization's UX practice by establishing standards for UX research practices, optimizing UX research operations, and evolving UX research as a discipline within Medavie. As a professional in the field, the Team Leader is also expected to perform hands-on research and analysis as needed to support execution.

This role is situated within the Digital Transformation Office, whichwas established to enable focused execution of Medavie's digital strategy.

This might be a good role for you if :

• You enjoy doing something different every day;
• You're comfortable with uncertainty and change;
• You don't want to do things the way they've always been done—you want to find a better way;
• You see challenges as puzzles to be solved, and enjoy helping others solve problems;
• You're an excellent communicator who can understand and adapt to the concerns of different audiences;
• You’re self-motivated and decisive : you can figure out what needs to be done—and then do it.

Key Responsibilities

Required Qualifications

Education : University degree in related field.

Work Experience : Working experience as a UX research professional (5+ years) with proven leadership capabilities.

Other Qualifications :

Language Skills : Fluency in English is essential. Working knowledge of French is considered an asset.

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