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Customer Service Rep – Remote (Automotive, Bilingual: English / German)
Customer Service Rep – Remote (Automotive, Bilingual: English / German)Concentrix • City of Langley, Metro Vancouver Regional District, CA
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Customer Service Rep – Remote (Automotive, Bilingual : English / German)

Customer Service Rep – Remote (Automotive, Bilingual : English / German)

Concentrix • City of Langley, Metro Vancouver Regional District, CA
Il y a 11 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

Why consider this job opportunity :

Salary up to $24.56 / hour, with performance‑based incentives. Opportunities for career advancement and personal development, with 80% of managers promoted from within. Work‑from‑home flexibility providing a convenient work environment. Comprehensive benefits package, including health, dental, vision insurance, and a retirement savings plan. Access to DailyPay for early pay options and paid training. Inclusive company culture with networking opportunities and wellness programs.

What to Expect (Job Responsibilities) :

  • Provide inbound customer support using a call flow guide in the customer’s preferred language.
  • Assist customers in resolving basic technical issues.
  • Track, document, and retrieve information in databases.
  • Offer additional products and / or services.
  • Deliver exceptional customer experiences with a positive attitude.

What is Required (Qualifications) :

  • Fluency in English, German, and French.
  • Minimum of 1 year of customer service experience.
  • High school diploma or GED.
  • Ability to work in a quiet, distraction‑free environment at home.
  • Strong computer navigation skills and proficiency in multi‑tasking.
  • How to Stand Out (Preferred Qualifications) :

  • Preferred candidates located in the Oshawa, ON area.
  • Eagerness to learn new technologies.
  • A desktop or laptop for testing purposes, with a reliable high‑speed internet connection.
  • We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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