RFP Writer

Job Description

Job Description

Salary : About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team members contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve.Meet the YuJa family here and see what makes YuJa special!

About the Role

Were looking for a detail-oriented and strategic RFP Writer to join our team. In this role, you will be responsible for crafting clear, persuasive, and technically accurate responses to Requests for Proposals (RFPs), ensuring each submission effectively communicates our value proposition and aligns with client needs.

Your key responsibilities will include :

• Write, edit, and submit accurate, persuasive, and well-structured RFP content / responses, including technical specifications and scope of work summaries, ensuring all content aligns with company messaging and client requirements.
• Track bid progress and participate in pre-bid meetings
• Support the development of standardized templates and document libraries
• Coordinate with SMEs and stakeholders under tight deadlines
• Create and maintain comprehensive guides, FAQs, and release documentation using Zendesk, ensuring accuracy, completeness, and ease of understanding.
• Revise and update existing documentation to reflect product enhancements, maintaining consistency in tone, formatting, and technical accuracy.
• Draft admin alerts and customer notifications to inform institutions about new features, improvements, and upcoming releases.
• Partner with UX designers to refine interface text, assist with mockups, and ensure all user-facing language is intuitive and accessible.
• Apply UX writing principles to improve the user experience and ensure all written content aligns with design and usability best practices.
• Work closely with product teams to translate complex technical information into clear and concise documentation.
• Collaborate with Client Success and Support teams to ensure client-facing materials (particularly around feature requests or bug fixes) are transparent, accurate, and professional.

About You

Why Youll Love Working Here

YuJa is a multiple-time honoree on Forbes list of Best Start-Up Employers in America. We offer a competitive compensation package that include a base salary starting at CAD 50,000 / year and comprehensive benefits and engagement opportunities.

Comprehensive Benefits :

Team Engagement :

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This job is exclusively directed towards candidates already in Canada. You may apply directly online via this site by submitting your resume and academic transcripts. If any questions, please send an email

YuJa is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.