A global banking institution is seeking an ITSM Expert to streamline ITSM processes and manage incidents at their Montreal office. Responsibilities include drafting best practices, analyzing KPIs, and monitoring business continuity. Candidates should have a strong background in IT support and change management, coupled with excellent organizational skills. Full-time position in a diverse and inclusive environment.
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ITSM Architect Capital Markets RuntheBank • Montreal, Montreal (administrative region), CA