administrative assistant - office

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Consulting firm

Tasks

• Assist with staff consultation and grievance procedures
• Coordinate the flow of information within the team
• Direct and control daily operations
• Evaluate daily operations
• Open and distribute mail and other materials
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Supervise office and volunteer staff

Supervision

• 1 to 2 people

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Social Media
• MS Office
• Adobe Acrobat Reader
• Electronic mail

Area of work experience

• Immigration

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Invoices
• Payroll services

Transportation / travel information

• Own vehicle
• Willing to travel regularly
• Valid driver's licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Flexibility
• Team player
• Time management
• Dependability
• Quick learner

Experience

• 1 year to less than 2 years

Other benefits

• Free parking available