Assistant Store Manager

ASSISTANT STORE MANAGER

Reports to : Store Manager

Primary Mission

As an Assistant Store Manager at Lolë, you are the Store Manager’s right hand and play a key role in the overall management of the store. You actively contribute to delivering a premium customer experience, driving sales performance, ensuring visual excellence, and leading teams in alignment with the brand’s values and standards.

You ensure continuity of management and operations in the Store Manager’s absence.

Key Responsibilities

1. Customer Experience & Satisfaction

• Ensure a consistent, high-quality, and inspiring customer experience
• Handle complex and sensitive customer situations
• Lead by example on the sales floor
• Analyze customer feedback and implement corrective actions

2. Sales Performance & Business Management

3. Leadership & Team Management

4. Visual Excellence & Brand Image

Proactively suggest improvements to enhance visual impact

5. Operational & Administrative Management

Profile

Key Skills

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