Product Analyst

Job Description

We're searching for a Product Analyst to join our in-house team. Are you searching for new possibilities?

Westland Insurance Group Ltd has an exciting opportunity for a Product Analyst in Surrey, BC, located at our head office in a hybrid work environment. In the position of Product Analyst. You will play a crucial role in supporting the development, maintenance and enhancement of Westland’s in-houseproduct suite, as it concerns it’s integrated state within our systems.

Expected Compensation: The expected hiring range for this role is $72,000 to $85,000 with a 35-hour work week. Your rate of pay will be determined based on your individual qualifications and experience while considering internal equity.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As a Product Analyst,you will work closely with our Product Managers (Commercial & Personal Lines), as well as with other key business stakeholders from our Information Technology (IT), Business Enablement & Client Engagement, Operations, Data Analytics and Underwriting departments, to proactively apply strong critical thinking and problem-solving skills, along with an advanced knowledge of our products and business operations, to ensure that our systems-integrated insurance products are functioning optimally, and that they are supporting and regulating business processes in the intended manner.

Why you'll love Westland

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• Total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Commemorative Days to celebrate days important to you
• Amplifying Communities Program to support causes that matter most to our employeesand clients

Why we’ll love You

• 5+ years of experience in a role(s) that has supported or led the progression of key business initiatives, with a focus on technology-based solutions. Experience within the insurance industry specifically will be an additional asset
• Undergraduate degree, preferably in business studies or other relevant area
• Advanced technical skills with common-use technology such as MS Excel, Sharepoint etc
• Able to work with limited supervision - high functioning and self-motivated. Proactive and solutions-focused
• Strong attention to detail, highly analytical mindset
• Focused on, and comfortable with, working in/on complex processes, from both business and technology perspectives
• Strong sense of accountability. Takes pride in quality and accuracy of work output
• Highly collaborative, able to inject meaningful and valuable input into brainstorming sessions/solutions across stakeholder groups
• Effective communication and interpersonal skills
• Excellent time management, organizational and multi-tasking skills
• Able to support systems users through change

Once here, you'll

• Support Product and Operations Managers with expert knowledge and assistance in all areas concerning systems-integrated in-house product development initiatives through all major life stages: design, implementation, testing, data migration, training, deployment, stabilization, enhancement and runoff
• Collaborate with, and employ a broad variety of perspectives from across our business to ensure the support provided is comprehensive, well-balanced, appropriately informed, and meets the needs of all stakeholders (Underwriting, Operations, Data Analytics, Corp Project Teams, IT, Business Enablement & Client Engagement)
• Contribute expert knowledge and provide robust support to all major areas of the integrated product(s): rating algorithms, underwriting rules, workflows, policy documents, wordings, etc
• Diligently review project plans, enhancement requests, known issues and newly logged bugs/errors to assist in determining size/scope/impacts of matter in hand, and defining the best course for resolution/advancement (whether comprising of systems-based or workaround solutions, or both)
• Support the creation and delivery of training and communications materials necessary to support all life stages of the integrated in-house product(s)
• Assist with the analysis, development, testing, deployment, training/communication, maintenance and enhancement of any independent/offline tools which complement, assist or tie-into our core systems or business processes, as they relate to in-house insurance products. Support initiatives to integrate such tools within our core systems, when the need/time arises
• Assist with, or provide directly, updates to project team/sponsors on progress of product development, maintenance or stabilization initiatives
• Act as primary backup for Product and Operations Managers in times of absence, concerning job functions related to our integrated in-hous e insurance product(s)
• In collaboration with relevant business areas, and to assist with tracking KPIs and other important operational metrics, configure reports for regular use from our technology platform’s reporting suite

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Want to get to know each other better? Send your resume our way.

You belong here We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation. At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability -related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca

Surrey (Head Office), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada