food service supervisor

Education

• No degree, certificate or diploma

Work site environment

• Hot

Work setting

• Food service establishment
• Coffee shop
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays

Supervision

• 11-15 people
• Food service counter attendants and food preparers

Certificates, licences, memberships, and courses

• Safe Food Handling certificate

Security and safety

• Basic security clearance

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Employment terms options

• Early morning
• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Shift
• Morning
• Night
• Day
• Weekend

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities