Job Description
Job Description
Quality Assurance Associate
Would you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 6 manufacturing facilities employing over 750 people across North America. We are currently looking for a Quality Assurance Associate to join our growing team.
Detailed Job Description
Fulfill duties of the Quality Leads when they are unavailable
Monitor incoming inspection release time on a regular basis
Customer complaint handling and involvement in performing troubleshooting, investigations to determine root cause and provide solutions.
Follow SOP and WI established in the quality management system to comply with ISO 13485 : 2016 / MDSAP requirements in the designated function.
Create training files for new employees and / or when required.
Maintain training database.
When required, perform investigation of returned goods
Participate in internal and external audit activities
Identify and report product defects, assist in investigations, root cause analysis, and implementing CAPAs.
Escalate any new, unknown risk or hazards for further evaluation and decisions
Work with multidisciplinary and cross-functional teams to ensure the timely completion and closure of deviations, investigations, product release for inbound and outbound.
Calibrate and maintain testing and measurement equipment
Participate in the Quality Review Board report completion and presentation
Collaborate with other teams to address quality issues and support continuous improvement
Following 5S at workplace.
Assist in any other duties as required by the Quality Manager or Supervisor.
Educational Background / Experience
Minimum 3 years experience in quality assurance role
A degree in a relevant field; Engineering or Science field is preferred
Educational background in Quality Assurance
Knowledge of ISO 13485 and MDSAP requirements
Technical skills include familiarity with Microsoft Office, Excel and SAP
Experience in inspection techniques
Experience in creating test plans and test strategies
Demonstrate Leadership abilities
Must be able to manage priorities and meet deadlines
Ability to work independently as well as part of a team
Important soft skills are attention to detail, analytical and problem solving abilities, communication skills and the ability to work independently and collaboratively
For more information, please visit our website at
#AMICOPC
Quality Assurance • Richmond Hill, ON, Canada