2001 Huron Church Rd, Windsor, ON N9A 6L6, Canada
Job Description
Posted Tuesday, December 9, 2025 at 5 : 00 AM
Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is headquartered in Windsor, Canada. Farrow brings to the global trade industry over 110 years of expertise in cross-border customs brokerage, import / export trade compliance consulting, and integrated logistics services (international freight forwarding / global supply chain management, warehousing / distribution, and ground transportation). With operating locations across Canada and the United States, Farrow manages over 800 employees with 28 offices and warehouses, including those ofacquired company Link+ Corporation.
Position Summary
The Senior Rater is primarily responsible for analyzing clients’ daily reports and upcoming shipment information to determine the tariff, duty and tax rate, as well as preparing entries as needed. This position may also be responsible for conducting quality control audits of completed entries and providing coaching and feedback regarding errors, regulations, etc.
- Analyze shipment documentation to ensure it is complete and correct. Review client’s database instructions and written regulations. Determine correct tariff classification, tariff treatment, and valuation method and application tax rates. Maintain and adjust database.
- Contact client and / or client vendors to obtain information for proper tariff classification
- Perform quality control functions to ensure staff complete transactions accurately
- Provide feedback to team members regarding results of quality control, in order to reduce errors in the future
- As a senior team member, provide coaching and training to peers
- Answer communications and provide information to external sources
- Communicate with government agencies to ensure compliance and advise clients on regulations
- Build client relationships
- Enter shipment data into system for release and monitor arrival and release of freight when required
- Keep track and follow-up on dated entries
- A variety of other related duties as assigned
Education and Experience
Secondary school education or equivalent experienceMinimum of five years general customs brokerage experience customs with at least three years of comprehensive rating experienceNote : Consideration will be given to holders of appropriate diplomas or qualifications from other institutions or organizations (e.g. Sir Sandford Fleming or Seneca Colleges, Canada Customs Qualified, etc.)Strong knowledge of Customs Tariff, Explanatory Notes, General Rules of Interpretation, regulations, release initiatives, ACROSS systems and ocean release processesExcellent attention to detail; able to make recommendationsExcellent problem solving skillsStrong organizational and time management skills with the ability to prioritize work and meet deadlines in a fast paced environmentStrong communication skills, both written and verbal in order to communicate clearly and concisely with coworkers, other departments and clientsAbility to work with minimal supervisionTactful and dependableWorking Conditions, Mental Effort & Physical Requirements
Ability to sit for extended periods of timeAbility to focus on computer screen and / or written materials for extended periods of timeManual dexterity required to use desktop computer and peripheralsMust work under deadline and related stresses in a timely and efficient mannerMust be able to professionally handle various situations as they ariseMust be able to work some statutory holiday and / or Saturday shifts (if required)Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.
2001 Huron Church Rd, Windsor, ON N9A 6L6, Canada
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