program and service delivery clerk - government services

Work setting

• Office
• Various locations
• Associations and non profit organizations
• Shelter for the homeless

Tasks

• Receive and forward telephone or electronic enquiries
• Work on reports from manual or electronic files, inventories and databases
• Process incoming and outgoing mail manually or electronically
• Send and receive messages
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Perform data entry
• Label, file and retrieve documents
• Organize and schedule office work

Computer and technology knowledge

• MS Word
• Database software
• MS Excel
• MS Outlook
• Electronic mail

Area of work experience

• Community service organization

Security and safety

• Criminal record check
• Vulnerable sector check

Transportation / travel information

• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Sitting
• Attention to detail
• Work with minimal supervision

Personal suitability

• Collaborative
• Efficiency
• Time management
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent written communication
• Organized
• Reliability
• Resourcefulness

Screening questions

• Do you live near the job location?

Employment terms options

• Day

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Mileage paid