Senior Support, Maintenance, and Development Resource

Description : Background

The SaskEnergy IT Operations Application Maintenance and Support (AMS) team is seeking proposals for a Senior Support, Maintenance, and Development resource

SaskEnergy’s environment consists of a comprehensive web environment utilizing the following technologies : HTML, JavaScript, CSS, XML, ASP, .Net. Our web hosting environment is Internet Information Services (IIS). Our development environments include : .Net, Visual Basic 6, and PowerBuilder. Other technologies used include : COM and SQL Server 2008 – 2019 as well as Oracle 12c. Our server environment consists of Windows Server in a virtualized (VMWare) environment, AIX and Oracle Solaris. SaskEnergy’s client operating system is Windows 10 Enterprise.

Some of SaskEnergy’s larger application imprints are : EnterpriseOne, ESRI, Content Server, Customer Care and Billing, CLICK, Quorum, Cherwell, and Jira.

SaskEnergy currently utilizes the following platforms : Microsoft Azure, Office 365, Microsoft Office, SharePoint 2013, EnterpriseOne, ESRI ArcGIS Enterprise, BizTalk 2013 and Oracle Access Manager (OAM) and Oracle Utility Analytics.

Description of Requirements

The successful Senior Resource candidate will :

Work within the IT Operations – Application Management and Support (AMS) team.

Have the ability to work as part of a larger team as well as independently

Have proven ability to switch focus quickly, learn new skills, and effectively prioritize work items, with minimal direction.

Have the ability to troubleshoot and work through complex technical issues.

Develop and maintain good documentation.

Have proven ability to transfer knowledge

Participate in and perform code reviews

Mentor junior and intermediate resources.

Identify and assist in the coordination of ongoing maintenance tasks, application and database server upgrades.

Work as a project team member in the role of operational acceptance lead ensuring that projects delivered from our Project Delivery Office are transitioned to Operations effectively.

Work closely with business and other IT team members on a day to day basis to address production support issues as well as changes and enhancements to existing applications.

Follow SaskEnergy’s established change management processes

The proposed Senior Resource candidate(s) MUST have the following skills listed below to be considered :

Net or higher

Database scripting experience

o (SQL Server 2008 or higher or Oracle 11 or higher)

Visual Studio

Experience with products and tools that provide Business intelligence and Analytics (products such as, but not limited to, Oracle Business Intelligence and / or Microsoft Power BI)

Unix Platform

The key skills and knowledge areas required for the Senior Resource are outlined in attached Appendix C – Supplementary Specifications . North American job experience is considered an asset for this proposal. Proponents are encouraged to provide specific and qualitative verbiage of other areas where their expertise can add value to our teams, and make our projects as successful as possible.