Responsibilities :
- Required to translate technical systems specifications into working tested CRM applications. This includes developing detailed programming specifications writing and / or generating code compiling datadriven programs maintaining and conducting unit tests.
- Resolves and troubleshoots technical problems which arise during the use and operation of software packages including tec
General Skills :
Experience in programming and analysis; specialized CRM software package support at the specified experience levelAbility to collaborate with IT Professionals throughout the Software Development Life CycleExperience in structured methodologies for the development design implementation and maintenance of applicationsExperience in design code test debug and document applicationsExperience in the use of object and / or third generation language development toolsExperience in one or more programming languagesExperience in application design latest design patters deployment and troubleshootingExperience with relational and hierarchical database technologiesExperience in the use of information retrieval packages using query languagesExperience with one or more communications protocolsExperience in structured methodologies for the design development implementation and maintenance of applicationsExperience eliciting and documenting information from diverse business area stakeholders and subject matter expertsExcellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skillsA team player with a track record for meeting deadlines CRM Software Development SkillsKnowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementationKnowledge and experience with specific CRM enterprise architecture methodologies design standards and toolsExperience with middleware and gatewaysExpertise in specific tools for CRM software developmentDesirable Skills :
Knowledge and experience with programming Internetready applicationsKnowledge and experience in rapid application development (RAD) methodologiesKnowledge and understanding of Information Management principles concepts policies and practicesExperience with middleware and gatewaysExperience reviewing analyzing and modifying product installation scripts including encoding testing debuggingAbility to provide postimplementation support and resolve any postimplementation technical issuesExperience conducting design walkthrough sessions with project teamKnowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standardsAbility to provide user and system documentation as requiredRequirements
Experience and Skill Set Requirements :
Must Haves :
Experience Customization of Dynamic CRM Entities Forms View Reports Ribbon Menus and Dashboard.Build and Custom Dynamic CRM Workflows Plugins and Complex Microsoft Power Automates flows.Expert in customization of Microsoft Dynamic CRM Power App Customer Service Portal creating custom pages utilizing Dynamic forms and views to display on the customer service portal.Expert knowledge of Cloud Security Principles related to Dynamic CRM such as Azure AD B2C Authentication Okta Authentication CRM Business Units Teams and Roles management.Skill Set Requirements :
Experience :
Experience Customization of Dynamic CRM Entities Forms View Reports Ribbon Menus and Dashboard.Build and Custom Dynamic CRM Workflows Plugins and Complex Microsoft Power Automates flows.Customize Dynamics using C# JavaScript and HTMLExpert knowledge working with Dynamic CRM SDK Dynamic CRM Web API Organization Services OData Standard Fetch XML and XRM Toolbox.Experience building custom portals using ASP.NET .NET Core AngularJS TypeScript Azure App Services Web Jobs Azure Functions Logic Apps and integrate with Dynamic CRM Online.Building complex MS Power Bi Reports on Dynamic CRM online for ondemand and schedule reporting.Expert in customization of Microsoft Dynamic CRM Power App Customer Service Portal creating custom pages utilizing Dynamic forms and views to display on the customer service portal.Expert knowledge of Cloud Security Principles related to Dynamic CRM such as Azure AD B2C Authentication Okta Authentication CRM Business Units Teams and Roles management.Technical Skills :
Experience with Agile methodologiesExperience with Dynamics 365 and Azure solution designWorking knowledge of Dynamics interoperability integration and capability with other Microsoft cloud technologiesWorking knowledge of both low code development and custom development on Dynamics 365Working knowledge with Dataverse design and developmentWorking knowledge of development in Azure technologiesWorking knowledge of .NET C# JavaScriptWorking knowledge of DevOps task boards pipelines etc.Report and Data Migration :
Working knowledge of creating MS Power Bi Reports and CRM Word Template KnowledgeCommunication Skills :
Strong communication skills to prepare documentation including but not limited to : solution documentation user manuals reports reviews assessmentsAbility to present ideas and suggestions clearly and effectively and in a userfriendly manner; maintain a high level of customer service to both internal and external clientsAbility to communicate designs and development in clear and understandable mannerExperience and Skill Set Requirements : Must Haves : Experience Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard. Build and Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft Power Automates flows. Expert in customization of Microsoft Dynamic CRM Power App Customer Service Portal, creating custom pages, utilizing Dynamic forms and views to display on the customer service portal. Expert knowledge of Cloud Security Principles related to Dynamic CRM such as Azure AD B2C Authentication, Okta Authentication, CRM Business Units, Teams and Roles management. Skill Set Requirements : Experience : Experience Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard. Build and Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft Power Automates flows. Customize Dynamics using C#, JavaScript, and HTML Expert knowledge working with Dynamic CRM SDK, Dynamic CRM Web API, Organization Services, OData Standard, Fetch XML and XRM Toolbox. Experience building custom portals using ASP.NET, .NET Core, Angular-JS, TypeScript, Azure App Services, Web Jobs, Azure Functions, Logic Apps and integrate with Dynamic CRM Online. Building complex MS Power Bi Reports on Dynamic CRM online for on-demand and schedule reporting. Expert in customization of Microsoft Dynamic CRM Power App Customer Service Portal, creating custom pages, utilizing Dynamic forms and views to display on the customer service portal. Expert knowledge of Cloud Security Principles related to Dynamic CRM such as Azure AD B2C Authentication, Okta Authentication, CRM Business Units, Teams and Roles management. Technical Skills : Experience with Agile methodologies Experience with Dynamics 365 and Azure solution design Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies Working knowledge of both low code development and custom development on Dynamics 365 Working knowledge with Dataverse design and development Working knowledge of development in Azure technologies Working knowledge of .NET, C#, JavaScript Working knowledge of DevOps, task boards, pipelines, etc. Report and Data Migration : Working knowledge of creating MS Power Bi Reports and CRM Word Template Knowledge Communication Skills : Strong communication skills to prepare documentation, including but not limited to : solution documentation, user manuals, reports, reviews, assessments Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients Ability to communicate designs and development in clear and understandable manner
