Job Description
A Typical Day at EMCO :
As a Material Handler and Counter Sales Teammate, you will be responsible for answering phone calls and entering customer orders, picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. Attention to detail will ensure the highest level of customer satisfaction. Additional duties will include :
- Follow all Health and Safety rules and legislation while performing job functions
- Load and unload trucks, operate forklift and other material handling equipment
Receiving duties include :
Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged materialPrint and verify the computer receiving documents and enter material received into the computer systemMove product to the designated locationNote all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammateCounter Sales duties include :
Helping and assisting customers who enter the Profit CenterAnswering phone calls, emails, and in-person questions from customersEnter, pick, and pack sales ordersResearching and sourcing products as required by customersFollowing up on backordered product with vendorsProcessing warranty and customer returnsPicking, packing, and shipping duties include :
Pick material for customer orders, counting and comparing items to the shipping documentationAssemble material and pack appropriately for pick up or shipment to customerComplete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentationInform the Supervisor of any inventory discrepancies and damaged / defective material that would impact customer service levelsMaintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debrisInform Warehouse Supervisor and / or Profit Centre Manager of any safety issues within the warehouseComplete all training as requiredPerform other tasks as requested by the Profit Centre ManagerQualifications
What we are looking for from you :
Minimum High School Diploma or equivalent, Post Secondary preferredRelevant warehousing and sales experienceStrong attention to detail and work ethicPositive attitude and a desire for successWork well in a team-based environmentExcellent customer service, organizational and communication skillsProficient with Microsoft OfficeAbility to lift and move up to 50lbsAdditional Information
Why Join Our Team?
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
In addition, we will offer you :
Great mentors and on-the-job trainingGrowth potential with competitive salary, benefits, and profit sharingA career with a solid, stable company with strong core valuesParticipation in our pension plan with employer contributionsWork-life balance and flex time