shift manager - fast food restaurant

Education

• No degree, certificate or diploma

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 11-15 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Walking

Personal suitability

• Client focus
• Flexibility
• Team player

Experience

• 7 months to less than 1 year

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities