Real-Time Workforce Optimization AnalystQueer Tech • Laval, QC, CA

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Real-Time Workforce Optimization Analyst

Queer Tech • Laval, QC, CA

Il y a plus de 30 jours

Type de contrat

Temps plein

Description de poste

A technology company in Laval, Quebec, is seeking a Workforce Management Analyst to optimize contact center operations. The role involves monitoring performance metrics, implementing operational changes, and supporting teams during disruptions. Candidates should have degree-related background, experience in contact centers, and be bilingual. This position offers flexible working arrangements and a comprehensive rewards package.

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RealTime Workforce Optimization Analyst • Laval, QC, CA

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