Associate Director, Housing & Hospitality Services

Position Summary

Are you a dynamic leader ready to shape the future of student life and hospitality, from strategic planning to financial management and beyond?

Join us as our new Associate Director, Housing & Hospitality Services!

Under the direction of the Director, Student Affairs Housing & Hospitality, this position is responsible for the overall planning, direction, leadership, administration, supervision and financial management of Housing & Hospitality Services, including;

Housing Services (Occupancy and Admissions), Hospitality Services (Event Planning and Short-Stay Accommodations) and Residence Life (Conduct Management and Programming).

This position is responsible for working with the Director and management team to develop a strategic direction and aggressive marketing campaign for the unit that supports student recruitment and retention, increases revenues and develops a thriving on-campus community and out of class learning experience for students and guests.

This position is also responsible for non-academic room management and attracting and coordinating events on campus. In addition, this position is responsible for the consolidated financial reporting for Housing Services, Housing Facilities, and Hospitality Services.

What You’ll Do :

• Develop and maintain processes and procedures for housing application and assignments along with campus room / space management;
• Admissions & occupancy management within all university residential spaces;
• Develop, manage, and communicate policies and community expectations to internal and external stakeholders;
• Responsible for human resource management functions which includes the selection, training, evaluation, and overall supervision of several APT and CUPE staff;
• Foster a team approach and positive work environment through leadership, coaching and team meetings in order to meet the needs of residents and guests;
• Responsible for financial management which includes developing and maintaining financial plans, ensuring financial targets are achieved and expenditures controlled while ensuring Generally Accepted Accounting principles are maintained through development and oversight of financial procedures and processes directly for Housing Services and in partnership with the management teams for Hospitality Services and Housing Facilities;
• Responsible for developing and overseeing marketing plans for residency and events as well as oversee overall communications to internal and externals stakeholders (print, electronic web, etc.);
• Actively support student recruitment and retention initiatives;
• Ensure the overall physical environment provides a positive visitor experience;
• Provide conduct and crisis management support which includes developing and participating in the on-call rotation and providing immediate problem resolution and direction as required.
• Plus More : Be ready to take on additional related tasks as assigned your role is dynamic and essential to our success!

Why Join Us? At the University of Regina, we’re more than just a campus we’re a community!

Join our team and enjoy :

• Meaningful Impact : Your work directly contributes to creating a better environment for students, faculty, and staff.
• Professional Growth : We support your development, offering opportunities for advancement and learning.
• Work-Life Balance : We value your well-being and know your personal life is most important!
• Dynamic and Inclusive Workplace : We value diversity and inclusivity. You’ll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth.
• Innovation Culture : We encourage fresh ideas and innovative thinking.
• Competitive Compensation : We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health / Dental / Vision Benefits, flexible spending account, Defined Contribution Pension Plan, and much more!

If you’re ready to make an impact, we invite you to apply and join our team! Position Requirements What You’ll Bring to this Position :

• Undergraduate degree supplemented by a Master’s degree in higher education, education, business, hospitality or communications
• 5 years’ experience in a management role related to the responsibilities identified
• Combination of education and experience may be considered);

Skills That Will Ensure Your Success in the Role :

• Proven experience in developing and managing ancillary budgets;
• Experience with computerized booking systems with strong preference for individuals with StarRez and / or EMS experience;
• Excellent organizational skills;
• Superior analytical and problem solving skills;
• Strong written and verbal communication skills with the ability to communicate in a diverse environment;
• Ability to provide effective communication in emergency situations;
• Strong leader with an ability to motivate a diverse team;
• Extensive knowledge of marketing and communications strategies;
• A demonstrated commitment to and knowledge of excellence in customer service and resident life;
• Extensive experience and knowledge in human resource management principles and practices including selection, coaching, evaluation and goal setting;
• In depth working knowledge and appreciation of a diverse community;
• Event or hospitality experience preferred;
• Experience in the development and implementation of marketing plans to increase revenues for residency and events; and,
• Experience in development and implementation of plans to decrease operating expenses.
Il y a plus de 30 jours