Service Manager - Peterbilt

Brandt is currently seeking a Service Manager for our Ayr Peterbilt location. The Service Manager will be responsible for managing the sales and delivery of after-market support services (component diagnostics, repair, and replacement) for the truck and trailer business. This includes managing all aspects of the service department and day-to-day activity of foremen, leadhands, service writers, and shop, field, and resident mechanics.

Duties & Responsibilities

• Managing service workflow
• Enforcing standards, policies, and reporting practices are followed to established standards
• Development and management of the Service Department budget to meet financial and operational goals
• Preparing quotes for customer work orders; opening & closing work orders
• Inspect / operate customer equipment as part of resolving concerns / diagnostics
• Monitor service revenue and expenses monthly
• Ensure work is performed according to established safety and industry standards
• Reviewing employee performance against goals on an ongoing basis

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Required Skills

Required Experience

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When you work for Brandt, we work for you.  It’s as simple as that.  That means on-the-job education to develop new skills, advancement opportunities, a comprehensive benefits package and more – all backed by unmatched job security.

About the Brandt Group of Companies

The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada — is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 5400+ employees and more than 170 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.