Manufacturing IT Business Analyst

Job Description

The Manufacturing IS Business Analyst serves as the link between our information technology solutions and

manufacturing business process owners through active support of existing systems and applications, as well as

analyzing and determining changes required to support new requirements. This role is based out of the Safran

Landing Systems Toronto (Ajax, ON) site. Canadian Security Clearance is required.

Complementary Description

A degree or diploma in IT, Computer Science or Engineering from an accredited organization

Additional IT certifications from Microsoft, Cisco or CompTIA are nice-to-have's.

3-5 years of experience in Business, Systems Analysis and / or IT operations

Experience working in an engineering / manufacturing environment

Possesses a broad general knowledge of IT / IS systems - servers, networking, applications, client devices

Experienced working within a IT / IS team environment.

Skilled in use of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams)

Experienced responding to and resolving L1-2-3 IT helpdesk tickets for supported applications and systems

Has experience with many of these or similar processes :

machining, surface finishing, mechanical assembly

SCADA systems (PLC, CNC, DNS interfaces)

machine / shop floor networks, firewalls, OPC-UA, MQTT / pub-sub

quality management tools

Job Requirements

MES (Siemens, WinCC, ShopVUE, Blackhawk, Solidat)

PLM (TeamCenter, Windchill)

CAD (AutoCAD)

CAM (MEDS, build-management and tracking tools)

Machining simulation tools (NC SIMUL, VERICUT, POWERMILL)

Quality management software, auditing and monitoring

CMM / measurement (Gedix, Metrolog, CAMPOST, PC-DMIS)

License management (FlexLM)

Pro-actively monitors and engages with key users, SME's and business process owners

Experienced creating business process flows, value-stream maps & related analysis documentation

Coordinates with IS and business Project Managers to track task completion

Performs change management activities for all supported systems and applications.

Develops working relationships with IS team, business owners, vendors and corporate functional leadership

Reports on sources of technical issues or questions raised, and makes recommendations to IS and Business teams

Maintains and manages software licensing for the software and systems responsible for at the site-level

Supports all IT security-related activities and processes

Canadian Security Clearance is required.