Sales Manager

Job Description

Sales Development Manager (Hybrid – 2 days per week in our Markham office)

Quadient is looking for a hands-on, people-first Sales Development Manager to lead our NORAM SMB Financial Automation SDR team. This team drives qualified pipeline for Quadient’s AP and AR automation solutions across SMB and mid-market segments through inbound, outbound, and account-based strategies.

In this role, you’ll manage day-to-day execution, coach SDRs to peak performance, and collaborate cross-functionally to ensure alignment on territory, campaign, and qualification strategy.

This isn’t just a tactical leadership role — it’s an opportunity to inspire, develop, and grow talent . You’ll bring structure, clarity, and motivation to the team, fostering a culture built on curiosity, accountability, and results.

Who You Are

A passionate coach who loves helping people grow

Known for spotting potential, providing actionable feedback, and fostering career development

Process-oriented, bringing consistency and structure to outreach, qualification, and follow-up

Data-driven and analytical, using insights to identify performance gaps

Collaborative and trusted by Sales, Marketing, and Operations teams

Motivational leader who knows how to keep remote and hybrid teams engaged

Empathetic, energetic, and driven — with high expectations and strong integrity

Key Responsibilities

Lead, coach, and develop a high-performing team of SDRs supporting SMB and MM Financial Automation in NORAM

Drive execution across inbound, outbound, and ABM motions

Provide one-on-one coaching and development to help SDRs grow and achieve goals

Implement scalable personalization frameworks to enhance outreach effectiveness

Partner with Sales on territory alignment and opportunity management

Collaborate with Marketing and Demand Generation on campaigns and insights

Reinforce adoption of cadences, playbooks, and sales enablement tools

Leverage data and reporting to track activity, conversion, and pipeline performance

Partner with Global SDR Operations and AI Program Managers to ensure team readiness on new automation tools

Promote continuous learning and contribute to structured onboarding and training programs