Reservations Agent – RV Rentals
Customer Service | Travel & Tourism
Location : Delta, BC
Employment Type : Full-Time, Seasonal
Help Customers Start Their Adventure This Season
Looking for a fast-paced, customer-focused role where you help people plan unforgettable vacations?
Fraserway RV Rentals is hiring a Seasonal Reservations Agent to support our busy rental season. In this role, you will be the first point of contact for customers from around the world planning their RV travels across Canada.
This is an excellent opportunity for individuals with hospitality, tourism, travel, hotel, retail, or customer service experience who enjoy working with people and thrive in a dynamic environment.
What You’ll Do
Quote, prepare, and process RV rental reservations accurately
Communicate with customers via phone, email, LiveChat, and in person
Provide guidance on selecting the appropriate RV model for customer needs
Demonstrate rental vehicles to walk-in customers
Process payments and maintain accurate booking documentation
Manage multiple inquiries in a fast-paced seasonal environment
Maintain accurate data entry and customer records
Deliver exceptional service that supports Fraserway’s brand reputation
What You Bring
Experience in customer service, hospitality, tourism, retail, or reservations
Strong communication and interpersonal skills
Friendly, professional, and service-oriented mindset
Strong organizational skills and attention to detail
Ability to handle high inquiry volumes during peak season
Computer proficiency and accurate data entry skills
Reliability, punctuality, and a strong work ethic
French language skills (spoken and written) are strongly preferred due to our international and bilingual customer base
Schedule
Full-time seasonal position
Weekend availability required (with scheduled days off during the week)
Seasonal contract aligned with peak rental operations
Why Join Fraserway RV Rentals?
Gain valuable experience in the travel and tourism industry
Work with international customers from around the world
Supportive and team-oriented work environment
Opportunity for future seasonal return or growth opportunities
Fraserway RV is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.
If you know this is the position for you, we would like to hear from you. Please submit your application with a copy of your resume and cover letter to be considered.
We thank all candidates for applying; however, only those selected for an interview will be contacted
Reservations Agent • Delta, BC VM, CA