Associate Director, SWIFT Program & Payments Governance

Overview

Reporting directly to the Director for Cash & Payments Operations, the Associate Director, SWIFT Program & Payments Governance is a highly visible role driving the effective oversight and strategic execution of payments modernization across Canadian Operations RBC Investor Services. The role involves managing the SWIFT Program and Payments governance process, providing day-to-day leadership on key mandatory changes, liaising with internal & external stakeholders, conducting research, and preparing updates, and managing and tracking progress against key objectives related to SWIFT Program & Payments Modernization. The role leads transformational change over multi-year time horizons through the implementation of SWIFT ISO 20022 MT to MX and SWIFT Mandatory changes. The role is also responsible to drive continuous improvement initiatives and apply EASI methodology. Manage UAT and PIV tests, and liaise with RBC Enterprise T&O, Interbank Operations & Clearings Regulation | Strategy, Transformation & Enterprise Payments, IS’s partners to influence external processes and behaviors. They are the go-to person for in depth operational process knowledge for the centers they support.

What will you do?

• Consultation on the operational and technical impacts in the migration of SWIFT traffic from BESS to GTX
• Similar consultation on impacts in buildout of MX Cash message flows on the new GTX EWR
• Consultation on our SWIFT traffic patterns and statistics (SwiftWatch etc)
• Consultation on SWIFT structures and infrastructures
• Support on crafting client communications on SWIFT message format / traffic flow changes
• Raising ER's or CC's in PEGA for SWIFT related changes
• Coordination with all relevant business teams at all stages of projects
• Requirements review and sign off
• Review of technical documents (not sign off)
• Analyzing and instructing SWIFT message routing rule changes on BESS & GTX and HVPE
• Test scope and scripts review and sign off and test prep including test messages where required by QA
• Will support projects and enhancement initiatives in payments operations, as required.
• Experience leading a team to ensure strict adherence to internal and industry policies and SLA’s [Service Level Agreement]

What do you need to succeed?

Must-have

Nice to have

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Job Skills

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