Vending Services Team Member

Job Description

Job Description

The Vending Services Team Member is responsible for the daily replenishment, organization, cleanliness, and inventory control of vending machines and self-service food locations.

This position plays an important role in ensuring that machines remain stocked with fresh, properly rotated products while minimizing waste, preventing stock shortages, and maintaining accurate inventory records.

Key Responsibilities

Vending Operations

• Inspect, replenish, and organize vending machines according to established servicing schedules.

• Monitor product availability and maintain appropriate stock levels based on sales demand.

• Ensure products are properly displayed, labelled, and priced.

• Check machine functionality and promptly report equipment malfunctions, payment reader issues, or connectivity problems.

• Maintain vending machines and surrounding areas in a clean, sanitary, and professional condition.

• Support vending and micro-market operations across assigned campus locations.

Inventory Management and Waste Control

• Maintain accurate records of products received, stocked, transferred, returned, and discarded.

• Follow First-In, First-Out (FIFO) and First-Expired, First-Out (FEFO) inventory rotation procedures.

• Monitor expiry and best-before dates during every replenishment.

• Inspect product quality and remove expired, damaged, or unsuitable products immediately.

• Record waste and product losses accurately using established tracking forms.

• Monitor slow-moving products and report opportunities to adjust stock levels.

• Avoid unnecessary overstocking, especially for short-shelf-life and perishable food products.

• Assist with regular inventory counts and reconciliation of vending stock.

• Communicate replenishment needs to supervisors in a timely manner.

Food Safety and Quality Assurance

• Follow Sodexo food safety, HACCP, and sanitation procedures.

• Monitor refrigerated vending temperatures where applicable and maintain required records.

• Ensure proper handling and storage of perishable food products.

• Maintain appropriate cleaning and sanitation records.

• Report food safety concerns immediately and follow corrective action procedures.

Operational Support

• Coordinate with supervisors and other team members to ensure timely vending replenishment.

• Assist with receiving and organizing deliveries.

• Safely transport products between storage and assigned vending locations.

• Maintain organized storage areas and prevent unnecessary product accumulation.

• Complete daily replenishment, inventory, and waste documentation.

• Perform additional food service duties as required by operational needs.

Qualifications

Education and Experience

• Previous experience in vending operations, food service, inventory control, retail, or merchandising is preferred.

• High school diploma or equivalent experience is an asset.

• Food Handler Certification or willingness to obtain certification in accordance with site requirements.

• Basic knowledge of food safety, sanitation, and inventory rotation procedures.

• Experience using inventory tracking systems, spreadsheets, or handheld devices is an asset.

• Basic understanding of vending equipment and payment systems is beneficial.

• A valid driver's licence may be required if the assigned duties involve operating a company vehicle.

Skills and Personal Attributes

• Strong organizational skills and attention to detail.

• Dependable, punctual, and capable of completing assigned responsibilities independently.

• Ability to prioritize tasks and follow daily servicing schedules.

• Basic numerical and recordkeeping skills.

• Ability to communicate clearly with supervisors, coworkers, and customers.

• Commitment to preventing product waste and maintaining accurate stock records.

• Positive attitude and willingness to support team operations.

• Ability to identify problems and report them promptly.

Physical Requirements

• Ability to stand, walk, bend, reach, and perform repetitive stocking activities.

• Ability to push carts and transport food and beverage products safely.

• Ability to lift and move products weighing up to approximately 35 pounds, with appropriate assistance or accommodation where required.

• Ability to work in storage areas, food service facilities, and designated vending locations.

Performance Expectations

Successful performance in this position will be measured through:

• Consistent completion of vending replenishment schedules.

• Accurate inventory and waste records.

• Reduction of expired products and avoidable food waste.

• Proper product rotation and stock management.

• Cleanliness and presentation of vending machines.

• Prompt reporting of equipment and payment system issues.

• Compliance with food safety and workplace health and safety requirements.

• Reliable attendance, teamwork, and timely completion of assigned responsibilities.