Warehouse Operations Manager

Job Responsibilities:

• Equip all personnel with the tools, information, and knowledge required to perform safely, effectively and support company goals.
• Ensure compliance with company policies, procedures, and ethical standards including health and safety standards such as use of PPE’s by all employees.
• Supervise and manage a team of warehouse associates and drivers.
• Ensure staff understand company and departmental objectives, encourage cross‑department collaboration, and help resolve conflicting priorities.
• Set clear employee goals and expectations by developing performance metrics and targets aligned with company goals
• Plan delivery routes to meet customer timelines and expectations
• Eliminate inefficient practices by developing and implementing improvements to operational efficiency.
• Maintain a safe warehouse environment and ensure all employees understand and follow safe work practices and procedures.
• Model company values and leadership standards in all decisions and interactions.
• Ensure the branch meets or exceeds customer service expectations through consistent operational excellence.
• Address customer inquiries and concerns promptly
• Responsible for overseeing the entire fleet including maintenance and safe operation of vehicles, following MTO and proper loading procedures, adhering to maintenance schedules, and annual inspections.
• Coordinate with the Warehouse Supervisor to ensure timely, cost‑effective deliveries
• Oversee building and property maintenance to ensure a safe and functional facility.
• Optimize warehouse layout and space to minimize loss and maximize efficiency; Identify and implement improvements and maintain a safe, clean, and organized warehouse environment.

If you have the skills and abilities to fulfill the job requirements above, send your resume to:

#INDGRP

Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act and makes accommodations available for applicants with disabilities throughout its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or selection process, reasonable accommodations are available upon request.

Tagged as: coaching, Delegation, Fleet management, KPI's, Operations Manager, Staff coaching, Staff Supervision, Training, warehouse distribution, warehouse management, warehouse organization