Training and Quality Assurance Coordinator

Job Description

The House of Commons’ Parliamentary Precinct Operations is currently looking to staff the Training and Quality Assurance Coordinator position.

This recruitment and selection process is restricted to employees of Maintenance and Material Handling Services.

As the Training and Quality Assurance Coordinator, you will be accountable for the planning, management, evaluation, development, and delivery of the Branch's training and quality assurance programs. You will identify areas where new work processes, techniques, skills, and capacity are required, while supporting initiatives that enhance workforce performance and effective resource allocation. You will also provide ongoing specialized training programs to new Maintenance and Cleaning personnel.

We are looking for someone who is very organized, has strong time-management and demonstrated analytical skills, and possesses superior interpersonal and communication skills. You must be able to provide training in both official languages to new and existing employees.

Top Reasons to Join the Team:

This is a great opportunity to make a meaningful contribution to the Maintenance and Material Handling Services (MMHS) team by supporting the delivery of its training and quality assurance initiatives. You will help strengthen employee capabilities, promote continuous improvement, and ensure our Maintenance and Cleaning teams have the knowledge and skills needed to succeed. The role also offers the opportunity to share your expertise by delivering specialized training to both new and existing employees in both official languages, while putting your organizational, analytical, communication and interpersonal skills to use.

Qualifications

Education:

• College diploma OR an acceptable combination of education, training and/or relevant experience.

Experiences:

• Work experience and knowledge of the systems used by Maintenance and Material Handling Services, including Microsoft Office Suite (Outlook,Word, Excel);
• Good knowledge of the operational principles, techniques and practices used by Maintenance and Material Handling Services.

Assets:

• Knowledge of the principles, techniques and practices of Quality Assurance;
• Experience in coaching, training, or mentoring employees;
• Experience in making recommendations to senior management;
• Experience in planning, developing and maintaining programs.