Technical Support Specialist

Salary: $50,000 - 60,000 per year

Requirements:

• Bachelors degree in Computer Science or a related field
• At least 2 years of technical support experience
• Strong knowledge of Microsoft products, including Microsoft SPO, Microsoft PowerApps, and Microsoft Azure Directory
• Knowledge of Windows Desktop OS, Microsoft Office, Google Workspace, desktop and notebook hardware, and networking fundamentals
• Experience with networking equipment and protocols
• Knowledge of security best practices and recommendations
• Experience deploying and configuring devices onsite
• Familiarity with automation and scripting tools such as PowerShell
• Working knowledge of data communications troubleshooting
• Ability to read and understand equipment, policy, and procedure manuals
• Hardware and software knowledge, including the setup, configuration, maintenance, and troubleshooting of computers, peripherals, telephones, mobile devices, office software, phone systems, and networks
• Strong interpersonal, verbal, and written communication skills
• Excellent organization, planning, prioritization, and time-management skills
• Strong analytical, problem-solving, critical-thinking, and decision-making abilities
• Strong documentation skills
• Ability to work independently and collaboratively, prioritize tasks, and perform well under pressure
• Ability to reliably commute to or relocate to Vancouver, BC

Responsibilities:

• Provide application training onsite and/or remotely
• Support employees with technical issues onsite and remotely
• Troubleshoot and resolve hardware and software issues involving desktops, laptops, and mobile devices
• Assist with system configuration and optimization
• Deploy new devices and software
• Set up and configure networking equipment, including switches, routers, and firewalls
• Support Microsoft products, including Microsoft SPO, Microsoft PowerApps, and Microsoft Azure Directory
• Automate processes and workflows using Microsoft PowerApps and Automation
• Provide security recommendations and best practices to management
• Travel occasionally to our offices and operational locations as required

Technologies:

• Azure
• Hardware
• Support
• Mobile
• PowerShell
• Security
• Windows
• Cloud
• Office 365

More:

We are Bee Clean Building Maintenance, Canadas largest 100% Canadian-owned janitorial company. With more than 20 offices and over 13,500 employees across Canada, we have provided building maintenance and janitorial services for 50 years. We are hiring a full-time Technical Support Specialist for an in-person role in Vancouver, Canada. We offer competitive annual pay of $50,000–$60,000, based on experience and abilities, along with dental and extended health care, paid time off, casual dress, training, a supportive and relaxed work environment, and opportunities for development and advancement. We value diversity and encourage women, Aboriginal People, Visible Minorities, and persons with disabilities to apply and self-identify.

last updated 45 week of 2026