Customer Service Representative-Part-Time
Ritchie Bros. • lethbridge, ab, Canada
Il y a 11 heures
Type de contrat
- Temps partiel
Description de poste
Job Description
The Part-Time Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.
Responsibilities
- Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale
- Actively communicate with many different departments and or team’s and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc
- Responsible for processing payments from successful bidders
- Provide customers with information about auxiliary services
- Ensure that superior customer service is always delivered to all customers
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
- Perform other duties as assigned
Qualifications
- Previous work experience where you worked in-person with customers
- Experience using computers, and able to learn to use new technology and software
- Excellent keyboarding skills for data entry
- A commitment to providing fantastic customer service
- Able to work well and maintain a positive attitude in high-pressure situations
- A friendly, outgoing, patient personality
- You thrive working as part of team, pitching in wherever you’re needed
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