IT Infrastructure Analyst

IT Infrastructure Analyst at Helical Pile Solutions

Full Time

Start Date

Immediate

Expiry Date

01 Dec, 26

0.0

Posted On

02 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

IT Managed Services & Support

Description

• Provide technical expertise for the setup and installation of infrastructure in line with corporate and project objectives
• Provide hardware infrastructure solutions in line with software technical requirements
• Perform installation and maintenance for all on-premises and cloud server hardware and network infrastructure
• Monitor infrastructure health, availability, and performance, and proactively address system issues before service impacts occur
• Perform regular infrastructure reviews to maintain system reliability, performance, and patch compliance
• Provide support and administration for third party security applications and hardware
• Coordinate with vendors, Internet Service Providers (ISPs), and service providers to support infrastructure operations and issue resolution
• Follow established change management processes and participate in the planning, implementation, validation, and documentation of infrastructure changes
• Maintain accurate infrastructure documentation including network diagrams, system configurations, operational procedures, disaster recovery documentation, and support standards
• Support the deallocation of infrastructure in line with company policy and applicable regulations
• Maintain accurate ticket, time, and activity records within the IT service management platform to support operational reporting and inter-company billing requirements
• Work collaboratively with other teams within all Java Group of Companies

Infrastructure - Network

• Provide secure network solutions to integrate business units to ensure transparent and secure information access
• Ensure appropriate network services are designed, implemented, and maintained (DHCP, DNS, VLAN, IP schemes)
• Perform Network Device (Switch, Router) installation, configuration, and ongoing management
• Perform Firewall installation, configuration, and ongoing management
• Assist with Wireless Network Management (Access Controller, Access Points, SSID Management)
• Assist with secure remote access solutions including VPN
• Assist with SSL and Web Domain Management
• Ensure Data Centre cleanliness and cabling standards are met

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