Service Desk Analyst: IT Support for Staff & Devices
Tim's Financial • nanaimo, regional district of nanaimo, Canada
Il y a 5 heures
Description de poste
Vancouver Island Regional Library (VIRL) is seeking a Service Desk Analyst to be the first point of contact for staff experiencing technical issues across VIRL-owned technology, hardware, software, and IT services. You’ll provide timely solutions and maintain a high level of customer service.
Under the IT Operations Manager, you will support networked devices, imaging, deployment, and access management, while ensuring confidentiality and adherence to ITIL practices.
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