Senior Technical Writer — Support Knowledge Center (Remote)
Fullscript • toronto, on, Canada
Il y a 5 heures
Type de contrat
- Télétravail
Description de poste
Fullscript, a Canada-based health technology company, seeks a Senior Technical Writer to own documentation for one or more product areas of the Fullscript platform and shape the overall content strategy of the Support Center.
You will collaborate with product, engineering, and support teams to determine what to document, how content is structured, and how to balance self-service with agent-assisted support, while writing hands-on and guiding governance.
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