Tech Support Specialist - Network & Customer Care

telMAX Inc. seeks a Tech Support Representative to assist customers with inquiries, concerns, and technical issues related to our products and services.

You will build positive relationships to drive customer satisfaction and retention, while supporting sales potential. Reporting to the Customer Service Team Lead, you will respond to inquiries via phone and online channels, troubleshoot connectivity and device issues, guide router setups, and document interactions to ensure consistent service

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