Constituency Office Client Services Assistant

Support constituents through client service, correspondence, and administrative work in the office of Ellis Ross, Member of Parliament for Skeena–Bulkley Valley.

As a Constituency Assistant, you will help operate the constituency office and serve as its first contact. The work combines communications, casework, reception, data entry, filing, and Microsoft Office use. You will work closely with the Member of Parliament while supporting community outreach.

Key Responsibilities:

• Respond to incoming constituent cases and provide information
• Support immigration, Canada Revenue, and Old Age Security files
• Draft responses to constituent emails and letters
• Answer calls and greet visitors at the office
• Provide administrative services and maintain operational flow

Requirements:

• Proficiency in English
• Post-secondary education or acceptable equivalent preparation
• Office customer service, reception, or administrative support experience
• Excellent written and oral communication with attention to detail
• Strong computer skills, including Microsoft Office experience

Bring organized communication, client service, and casework support skills to Ellis Ross’s constituency office serving Skeena–Bulkley Valley.

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