Telefundraiser Donor Relations Specialist

Build donor relationships by phone as a Telefundraiser with United Way BC in a hybrid, temporary part-time role. Use rapport, data entry, and customer service skills.

Reporting to the Director, Corporate Partnerships, you will encourage donations through workplace campaigns. You will contact lapsed donors, answer scripted inquiries, and track results in the customer database. The work supports United Way BC’s 2026 campaign and community impact.

Key Responsibilities:

• Call lapsed donors about the 2026 United Way Campaign
• Provide customer service and foster positive donor relationships
• Respond to inquiries using the provided script
• Track calls, inquiries, outcomes, and progress against lists
• Record staff follow-up items and suggest process improvements

Requirements:

• High school graduation
• One year of sales, fundraising, or telemarketing experience
• Ability to build rapport and handle rejection by phone
• Comfort with customer databases, data entry, and Microsoft Office
• Access to quiet workspace, reliable phone, and reliable internet

Apply phone-based fundraising, donor service, database tracking, and initiative to support United Way BC’s workplace campaigns.

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