Program Assistant - Focus on Falls

Position Overview

Reporting to the Director of Quality, Patient Safety and Education Services, the Program Assistant will participate in the growth and operations of the Focus on Falls (FOF) program at Misericordia Health Centre. They will coordinate optometry clinics and vision screening activities, provide in-person operational support at clinics, and serve as a liaison with optometrists, personal care homes, and community partners. The Program Assistant will also provide operational support through marketing, project management, data collection, reporting of statistical data, dissemination of information and quality and risk improvement strategies of the program.

Experience

• Minimum two years’ recent experience in a related position required, preferably in a health care environment.
• Experience working with the elderly population an asset.
• Knowledge in requisitioning is an asset.
• Experience with Manitoba Health billing is preferred.

Education (Degree/Diploma/Certificate)

• Minimum Grade 12 in combination with diploma or certificate from a recognized Administrative Assistant / Medical Office Assistant program required.
• A combination of education and experience may be considered.
• Willingness to attend courses related to Project Management and Falls Prevention.

Certification/Licensure/Registration

• Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.
• Valid driver’s license.

Qualifications and Skills

• Works within MHC’s core values, philosophy, vision, CQI goals, policies and procedures.
• Ability to develop effective interpersonal relationships with residents, clients, families and interdisciplinary team.
• Ability to cope in stressful situations and with a fluctuating workload.
• Works collaboratively with programs and services located within the facility, region and province.
• Exercises a high degree of integrity and discretion at all times due to the confidential nature of the information dealt with on a daily basis.
• Demonstrated proficiency in the use of Microsoft Office (Word, Excel, and PowerPoint), Canva.
• Keyboard skills of 60-70 wpm.
• Medical terminology is an asset.
• Strong interpersonal, organizational and communication skills.
• Strong problem-solving ability required.
• Demonstrated ability to work independently with limited guidance and supervision.
• Attention to detail and demonstrated ability to record, transcribe and produce formal minutes accurately.

Physical Requirements

• Physical health to meet the requirements of the position.
• Valid driver’s license for commuting to and attending off-site work.
• Ability to travel to off-site optometry clinics and wellness expo in Winnipeg and other regions in Manitoba.
• Must possess a valid driver’s license and an all-purpose insured vehicle for commuting to and attending off-site work-related travel.