Managed Security Services ManagerUzado Inc. • richmond hill, york region, Canada

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Managed Security Services Manager

Uzado Inc. • richmond hill, york region, Canada

Il y a 4 heures

Description de poste

Lead managed security and IT service delivery remotely with Uzado, using technical escalation and compliance expertise across client environments.

Uzado seeks an intermediate-level Manager to guide daily operations across multiple managed clients. You will mentor analysts, manage escalations, and bridge SecOps with ITOps. The work includes ConnectWise, SentinelOne, Microsoft Azure, Microsoft 365, and client-facing risk communication.

Key Responsibilities:

Lead and mentor managed security and IT analysts
Serve as the primary technical escalation point
Manage ConnectWise ticket queues and SLA commitments
Monitor EDR/XDR and investigate security alerts
Support incident response and client service reviews

Requirements:

Three to six years in managed IT or security
One to two years leading teams or outcomes
Experience managing client relationships and SLA delivery
Experience supporting multiple accounts in multi-tenant environments
Clear communication translating technical risk for clients

Bring managed services leadership, security operations, and client communication skills to Uzado’s remote Security and IT team.

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Managed Security Services Manager • richmond hill, york region, Canada

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