Youth Case Manager Crisis Support

Deliver individualized case management and crisis support while mentoring youth affected by exploitation through safety-focused, flexible services.

As a Youth Worker with 360°kids' HOPE Program, you will support youth who have experienced sexual exploitation through human trafficking. This newly created role combines in-person assessment, goal setting, life skills coaching, and youth-focused counselling. Services adapt to distinct populations and evolving program components.

Key Responsibilities:

• Assess youth needs and begin movement toward greater stability
• Coordinate life skills sessions and provide ongoing mentoring
• Mediate conflicts and support resolution of youth disputes
• Assist youth with housing and community program access
• Report critical incidents and maintain case-related documentation

Requirements:

• Post-secondary human services education or equivalent experience
• Understanding of domestic human trafficking and youth issues
• Knowledge of legislation and case management principles
• Client-focused counselling and positive role-modelling skills
• Availability for evenings, overnights, weekends, and holidays

Bring sound judgement, conflict resolution, and mentoring skills to individualized youth support within the evolving HOPE model.

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