Shoppers Drug Mart Front Store Supervisor

Lead customer service, cash operations, and merchandising at a locally owned Shoppers Drug Mart store in your community. Keep customers at the centre while supporting daily store standards.

As Front Store Supervisor, you manage customer service functions involving cash, cashiers, and merchandising. You train and guide staff, support loss prevention, and resolve customer issues. The position requires organized planning, independent thinking, problem solving, and computer literacy.

Key Responsibilities:

• Manage cash, cashier, and merchandising functions
• Train cashiers and merchandisers in job functions
• Track cash office inventory and cashier procedures
• Resolve refunds, exchanges, and other customer issues
• Maintain organized shelves, displays, housekeeping, and store image

Requirements:

• Planning, judgement, and decision-making skills
• Independent thinking when organizing the store
• Problem-solving skills supporting customer satisfaction
• Computer literacy and organized work habits
• Efficient time management and product knowledge

Use customer service, cash management, merchandising, and problem-solving skills as a Front Store Supervisor at Shoppers Drug Mart.

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