Dock Attendant

Position Summary:

TheDock Attendant will perform a variety of tasks to ensure a smooth operation of the docks. The Dock Attendant will work in a safe and efficient manner while providing a high level of customer service to all guests. This position reports to the Dock Manager.

*Please note this is a contract/seasonal position*

Crew Benefits:

• Competitive Wage
• Retention Bonus - $500.00!
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

Duties and Responsibilities:

• Provide amazing hospitality to guests and coworkers as prescribed in RESPECT Service System
• Manage guest traffic flow on and off the docks
• Follow safety protocols to ensure the protection of passengers and the vessel
• Handle lines to moor vessels to dock
• Ensure docks are clean and free of any debris
• Answer general inquiries and provide information about facility
• Immediately report any incidents or safety concerns to Dock Manager
• Provide amazing customer service and assist guests with questions or concerns and relay information to Dock Manager
• Assist Food & Beverage team with daily food delivery and restock of boats
• Follows all safety policies, departmental policies, and service standards
• Adheres to all health and safety regulations
• Be prepared to begin work at scheduled time
• Maintain uniform and personal grooming in compliance with appearance standards
• Additional job duties as assigned

Requirements & Qualifications:

• O.S.S.D. or equivalent as recognized by the Ministry of Education
• Must be able to effectively understand and convey written and verbal information to guests and coworkers
• Must possess a service orientation – actively looking for ways to help others
• Energetic and enthusiastic personality essential
• If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)
• Valid Ontario driver's license, Class G2 or higher
• Walk, stand, sit and work in all types of weather conditions for extended periods
• Will work for extended periods of time without sitting
• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 40 pounds (18 kilograms)
• Will be required to be available for work on all major holidays

City Cruises Canada does not use AI technology in any part of the recruitment process.

#CityCruisesCAN

#J-18808-Ljbffr