Emergency Roadside Support Agent - Part-Time

CAA Niagara is seeking a dedicated Contact Centre Representative to join our Emergency Roadside Services team in Thorold. As the first point of contact during urgent situations, you’ll gather critical details and initiate dispatch support with empathy and calm.

This part-time, in-office role emphasizes teamwork, strong listening, and clear communication across multiple software platforms. You’ll thrive under pressure, stay solution-focused, and help ensure fast, compassionate assistance for our

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