Service Technician at DEWALT in Ottawa

Embark on a rewarding career as a Service Technician with DEWALT in Ottawa, ON. Bring your skills to a dedicated team, making impactful contributions every day.
This role is designed for those who enjoy working in a service environment. You will be responsible for repairs, processing service orders, and providing technical support for DEWALT products. Your role is crucial in ensuring customer satisfaction while contributing to the success of a leading company.
Key Responsibilities:
• Estimate and complete repairs with accuracy
• Process service work orders and follow up
• Provide over-the-counter repairs for various tool brands
• Assist customers with product information via phone and email
• Maintain inventory control of parts and products
Requirements:
• Community college or trade school graduate preferred
• Experience in service environments, ideally power tool repair
• Strong communication and organizational skills
• Proficient in Microsoft Office and cash register operations
• Ability to work efficiently in tight deadlines
Develop your skills and enhance customer satisfaction as part of the DEWALT team in Ottawa.
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