Service Administrator at Wajax

Become a key player in service repairs at Wajax as a Service Administrator. Manage customer inquiries and develop efficient service repair quotes for our branches.
Wajax seeks a motivated Service Administrator to enhance our service repair quote processes. This role requires collaboration with technical teams to develop databases, customer templates, and part look-up processes. You will respond to inquiries with professionalism and follow up on technical questions efficiently.
Key Responsibilities:
• Develop and administer quick service repair quotes
• Create customer quote templates and business standards
• Research parts and estimate labor for quotes
• Respond courteously to customer inquiries
• Collaborate with the technical team for effective solutions
Requirements:
• College diploma or higher education
• Minimum 2 years in service or parts support
• Basic heavy equipment knowledge is an asset
• Proficient in Microsoft Office Suite
• Strong customer service and communication skills
Deliver impactful service solutions with Wajax as a Service Administrator, fostering customer relations and efficiency.
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