Home Heating Customer Support Representative
Blue Ocean Contact Centers • halifax, halifax county, Canada
Il y a 3 heures
Type de contrat
- Temps plein
Description de poste
Help Sunoco Home Heating customers resolve billing and service questions through clear communication and practical problem-solving. Work full-time with Halifax or home-based options.
As a Customer Support Representative, you will support account, billing, service, and delivery inquiries. You will listen carefully, ask effective questions, explain next steps, and work toward resolutions. The role suits candidates with customer service experience, patience, empathy, and attention to detail.
Key Responsibilities:
- Answer account and billing questions clearly
- Support service requests and delivery inquiries
- Listen, ask questions, and understand customer needs
- Take ownership and work toward resolutions
- Represent the Sunoco Home Heating brand enthusiastically
Requirements:
- Customer service experience and interest in helping people
- Effective communication and clear explanation skills
- Proven problem-solving ability when investigating issues
- Patience and empathy with concerned customers
- Comfort using multiple computer systems and handling details
Bring customer service, empathy, and problem-solving skills to Sunoco Home Heating support across account, billing, and delivery needs.
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