User Experience Partner at Allied

Elevate tenant satisfaction as a User Experience Partner at Allied in Canada. Manage property administration tasks while ensuring user expectations are met effectively.
In this vital role reporting to the Manager of Portfolio Operations, you'll collaborate across departments to address operational needs. Your focus will be on delivering exceptional user experiences through effective communication and relationship-building. Strong administrative skills are essential for managing inquiries and providing high-quality service to clients and colleagues.
Key Responsibilities:
• Manage user queries related to leases and billing
• Liaise with Technical Services for timely issue resolution
• Support user appreciation initiatives and tenant surveys
• Ensure efficient completion of property information requests
• Assist in emergency situations and safety programs
Requirements:
• 2+ years in a customer-driven administrative role
• Strong verbal and written communication skills
• Proficient in MS Excel and MS Word
• Experience with Yardi preferred
• Ability to thrive under pressure
Drive user engagement and property management excellence at Allied.
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