Hotel Front Desk Guest Services Agent

Serve hotel guests at the front desk using excellent communication, reservation processing, and customer service skills on site. No experience is required, and training is provided.

This Guest Services Agent position is based in the hospitality industry at a hotel, motel, or resort. You will register arriving guests, assign rooms, manage reservations, and explain facilities and local points of interest. The work requires English, attention to detail, organization, and dependable guest support.

Key Responsibilities:

• Register arriving guests and assign rooms
• Process group arrivals, departures, charges, and payments
• Take, cancel, and change room reservations
• Provide hotel facility and area information
• Maintain vacancies, reservations, and room assignments

Requirements:

• English language ability
• No degree, certificate, or diploma required
• No experience required; training provided
• Excellent oral and written communication
• Criminal record check and own transportation

Bring organized guest service, reservation, payment, and communication skills to this on-site hotel front desk position.

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