Bartender

We are seeking an experienced Bartender to join the team at Rosewood Hotel Georgia in Vancouver, British Columbia.

Location: Vancouver, Canada

THE IMPACT OF THIS ROLE

Responsible for the professional preparation of all beverages for guests in the 1927 Lounge and in-room dining. This includes taking and serving orders, managing cash and ensuring compliance with hotel standards while maintaining a high level of guest service.

KEY RESPONSIBILITIES

• Serve drinks according to standard recipes.
• Maintain cleanliness and set‑up of the bar during shift.
• Manage inventory, replenish kegs, and submit consumption reports.
• Follow breakage, spillage, and inter‑bar transfer procedures.
• Adhere to hotel policies, service procedures, and standards.
• Use equipment correctly and report maintenance issues.
• Anticipate and meet guests’ needs and resolve complaints.
• Maintain personal appearance and comply with grooming guidelines.
• Keep the work area clean, sanitized and organized.
• Provide information on hotel services, attractions and local activities.
• Accurately record and input orders using the POS system.
• Serve wine, champagne and coffee with proper presentation.
• Process payments, tips, and complete closing duties.
• Report to supervisor before leaving the floor.
• Perform any other reasonably required job‑related duties.

OPENING & CLOSING RESPONSIBILITIES

• Check stock levels and requisition supplies.
• Set up and maintain proper mise‑en‑place.
• Ensure sufficient glassware for service.
• Inspect and clean assigned station and service areas.
• Collect and store reusable goods properly.
• Restock items for the next service.
• Collect and report tips at shift end.

ORDER TREATMENT & GUEST INTERACTION

• Take food and beverage orders and perform suggestive selling.
• Record orders and ensure accurate transmission to the culinary department.
• Open and serve wine and champagne with proper technique.
• Make and serve all varieties of coffee.
• Present checks and process payments in compliance with cash handling policies.
• Extend appreciation for guests’ patronage and invite return visits.
• Reset bar top and tables promptly after guests depart.
• Collect tips and report them at the end of the shift.

CRITICAL SKILLS & QUALIFICATIONS

• Experience: Minimum 2 years bartending experience in an upscale restaurant or cocktail lounge; hotel experience is an asset.
• Education: High school diploma (hospitality or mixology diploma/degree preferred).
• General Skills: Attention to detail, speed, accuracy, problem solving, teamwork, and confidentiality; flexible shift schedule.
• Technical Skills: Certified from an accredited bartending/mixology school; knowledge of classic cocktails, spirits, wine, beer, food and beverage menus; POS system experience in MICROS.
• Language: English fluently spoken, read, and written; additional language is an asset.
• Physical Requirements: Ability to lift up to 75 lbs and perform various movements while communicating with guests and colleagues.
• Licenses & Certifications: Serving It Right and FoodSafe certifications; other hospitality school certificates are an asset.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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