Business Services Associate (Bilingual English/French)
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Job title
We're Hiring: Business Services Associate
Company: Chicken Farmers of Ontario (CFO)
Industry: Agriculture | Supply Management | Customer Service
Are you ready to move your career in the right direction? Join Chicken Farmers of Ontario (CFO) — a leader in one of Canada’s most successful supply-managed industries, representing over 1,300 family farms and contributing over $5.3 billion to Ontario’s economy.
They are looking for a Business Services Associate to provide technical and administrative support to our farmers and stakeholders. This is a dynamic role for someone who thrives in a collaborative environment, enjoys problem-solving, and is eager to learn about Ontario’s broiler chicken industry.
About the Company
Our client, Chicken Farmers of Ontario (CFO), is a leadership organization representing Ontario’s chicken farmers. CFO plays a central role in ensuring a strong, sustainable, and trusted chicken industry by delivering high-impact solutions to farmers, processors, and consumers. With a focus on innovation, collaboration, and excellence, CFO supports a growing and profitable sector that is vital to Ontario’s economy and food system.
Responsibilities
- Provide front-line support via phone, email, and in-person to farmers and stakeholders.
- Collaborate with internal teams to resolve issues and disseminate industry updates.
- Support strategic projects and the rollout of digital tools like the updated farmer portal.
- Assist with the CFO Cares: Farmers to Food Banks program.
- Monitor data, pull reports, and contribute to system improvements.
Qualifications
Education
- Diploma or Degree in Business Administration, Agriculture, or Commerce.
Experience
- 3–4 years in customer service, administration, or project support.
Skills and Abilities
- Proficiency in Microsoft Office Suite
- Experience with CRM systems and multiline phone systems
- Strong communication and interpersonal skills
- Bilingual French is an asset
- Familiarity with agriculture or willingness to learn about the chicken sector
Why Join CFO?
Our client offers:
- Competitive wages and benefits
- A culture of leadership, accountability, and innovation
- Opportunities to grow in a sustainable and prosperous industry
Commitment to Diversity and Inclusion
CFO is committed to fostering a diverse and inclusive workplace that reflects the communities they serve. They value the unique perspectives and experiences each team member brings.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Administrative
- Industries: Agriculture, Construction, Mining Machinery Manufacturing
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