GoodLife Fitness Customer Service Motivator

Welcome GoodLife Fitness Members as a Customer Service Representative (Motivator) while supporting front desk service, sales, and positive club experiences.

This customer-facing role is central to Member and Potential Member interactions at GoodLife Fitness Clubs. You will greet arrivals, manage check-ins, answer calls, address questions, and support fitness goals. The position also requires knowledge of memberships, club services, systems, Fit-Fix and Cardio machines, plus strong communication and computer skills.

Key Responsibilities:

• Greet Members and Potential Members warmly upon arrival
• Check Members in and direct scheduled or walk-in visitors
• Answer calls within three rings and book appointments
• Resolve Member questions, concerns, updates, and service requests
• Complete Fit-Fix Starter sessions, cleaning, and Club runs

Requirements:

• CPR-A and AED Certification
• Smart Tan certification within three months of employment
• Knowledge of the fitness industry
• Excellent written, verbal, and customer service skills
• Computer proficiency; previous sales experience is an asset

Use your approachability, customer focus, and fitness knowledge to make every GoodLife Fitness Club interaction positive.

#J-18808-Ljbffr