Sales Administrative Assistant

Kolani Kitchen & Bath – Kingston, Ontario

Part-Time | On-Site

Kolani Kitchen & Bath is looking for an organized, professional, and customer-focused Administrative Assistant to join our Kingston showroom team.This position is ideal for someone who enjoys a fast-paced environment, is comfortable handling multiple priorities, and takes pride in providing excellent customer service. The Administrative Assistant will support the day-to-day operations of the showroom while assisting customers, management, vendors, and our sales team.

Key Responsibilities

• Answer incoming phone calls, emails, and customer inquiries in a professional and timely manner
• Greet customers and provide general assistance within the showroom
• Assist with Preparing quotes, invoices, purchase orders, and other customer documentation
• Assist with processing customer orders and deposits
• Follow up with suppliers and vendors regarding pricing, product availability, samples, backorders, and delivery timelines
• Maintain organized customer, vendor, and order records
• Coordinate communication between customers, suppliers, contractors, and internal team members
• Assist customers with basic product information and direct more detailed inquiries to the appropriate team member
• Monitor outstanding orders and provide customers with updates when required
• Assist with scheduling appointments, deliveries, measurements, and installations
• Perform general administrative duties including filing, data entry, document preparation, scanning, and record keeping
• Help maintain an organized, clean, professional, and welcoming showroom environment
• Provide additional administrative and operational support to management as required

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